Before buying, please read the following:

The allowed time to return the product is only 48 hours after receiving the product. If, after receiving the goods, you are not satisfied with the goods for acceptable reasons, you can return the goods within 48 hours by freight (if you are in the city) or courier (if you are in Tehran), if it is more than this time from receipt If the item is out of date, we cannot offer you a full refund or exchange.

To be eligible for a return or exchange, your item must be unused and in the same condition as when you received it. It must also be in the original packaging.

Non-returnable and exchangeable items:

More than 48 hours have passed since receiving the goods.
If the product is used, you cannot return it.
We send all the products safe and carefully packed, if there is a problem with the product from the buyer’s side, we do not accept exchange or return.
We need a receipt or proof of purchase to complete your return.

a refund

After we receive and inspect your return package, we will send you an email or call you to let you know that we have received your returned item, as well as to confirm or return your refund.

If approved, your refund will be processed and the amount will be automatically applied to your credit card within a certain number of days.

Late or missed refunds

If you still haven’t received a refund, check your bank account first.

Then contact your bank, there is usually some processing time before the refund is sent.

If you have done all this and still have not received your refund, please contact us via the contact number listed on the home page of the website.

Exchanges

We only exchange items if they are defective or damaged during shipping. If you need to exchange it with the same product, contact us via WhatsApp.

Shipping and returns

To return your product, you must make the necessary arrangements through the contact number +989121482485.

You will be responsible for the shipping costs to return the item. Shipping fee is non-refundable.

Depending on where you live, the amount of time it may take for the exchanged product to reach you may vary.

Need more help?

Refund and return policy